Amazon-owned autonomous vehicle company Zoox has issued a voluntary recall of its software and temporarily paused its driverless testing program after one of its robotaxis was involved in a crash in Las Vegas on April 8. According to the company and a filing with the , the crash involved a Zoox vehicle operating without a human inside and a passenger car.
Zoox recalled around 270 vehicles running a particular version of its autonomous driving software, although this doesn’t reflect the full size of the fleet. The issue, according to Zoox, lies in how the software predicts the movements of other vehicles, which may lead to incorrect decisions and raise the risk of collisions. In this specific case, the Zoox robotaxi believed the oncoming car would continue moving. Instead, the car came to a stop on the shoulder, causing the Zoox vehicle to brake sharply and steer right—but it still couldn’t avoid the crash.
Thankfully, no one was injured, and both vehicles suffered only minor damage. The company detailed the incident in a blog post on its website and confirmed that all driverless testing was paused immediately after the crash.
Driverless operations resumed on April 17, after Zoox deployed a software fix across its entire fleet. This was also confirmed in its official update to the . Despite the incident, Zoox is moving ahead with plans to launch a commercial robotaxi service in Las Vegas later this year.
This is the second recall for Zoox in 2025. Back in March, the company recalled 258 vehicles due to a bug in the self-driving system that could cause sudden and unnecessary hard braking. These incidents add to the scrutiny Zoox has faced—last year, the NHTSA launched a after two motorcycles rear-ended Zoox-equipped Toyota Highlanders that were operating autonomously.
Currently, Zoox is testing its tech in San Francisco, Seattle, Austin, and Miami, using both retrofitted Toyota Highlanders (with safety drivers) and its futuristic robotaxi, which has no steering wheel or pedals. Earlier this year, Zoox even invited employees and select guests to try out the robotaxi experience firsthand—a glimpse into the company’s goal of creating a fully autonomous ride-hailing service.
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